Privacy Policy

1. Introduction

The Unique Mover®️ (“we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our moving services.

We comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

We may collect the following types of personal information:

a. Personal Information

• Full name
• Phone number
• Email address
• Pickup and delivery addresses
• Moving details (date, inventory, special instructions)

b. Payment Information

Billing details are processed securely via third-party providers. We do NOT store full credit card information.

c. Technical Data

IP address, browser type, device information, and website usage data (via cookies/analytics).

3. How We Use Your Information

• Provide and manage moving services
• Respond to inquiries and provide quotes
• Process payments
• Improve our website and services
• Send service updates or confirmations
• Comply with legal obligations

4. Consent

By using our website or services, you consent to the collection and use of your information as outlined in this policy. You may withdraw consent at any time by contacting us.

5. Sharing of Information

We do not sell your personal information. We may share your data only with service providers (payment processors, IT support), moving partners or subcontractors (only when necessary for your move), and legal authorities if required by law.

6. Data Storage & Security

We take reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure, and transmission over the internet is at your own risk.

7. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience, analyze traffic, and improve performance. You can disable cookies through your browser settings.

8. Third-Party Services

We may use third-party tools such as Google Analytics, payment gateways, and hosting providers. These services have their own privacy policies, and we are not responsible for their practices.

9. Data Retention

We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, or for business record keeping.

10. Your Rights

Under Canadian privacy laws, you have the right to request access to your personal information, request correction of inaccurate data, withdraw consent, or request deletion (where applicable).

To make a request, contact us at: info@theuniquemover.ca

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

The Unique Mover®️
Email: info@theuniquemover.ca
Phone: 416-358-0532
Location: 658 Brimley Road, Scarborough, ON, M1J1B9